Corded Electrical Lawnmower

This article explains how to safely start and stop your electric lawnmower.

⚠️ Safety Notice

Ensure the lawnmower is placed on a stable surface before starting. Keep hands and feet clear of the blade at all times.

Starting the Lawnmower

• Plug the power cable into a mains socket.
• Press the button on the switch box.
• While holding the button, pull the switch bar towards the handle to start the mower.

Stopping the Lawnmower

• Release the switch bar to stop the motor.

If the Lawnmower Will Not Start

If the motor does not start and you have confirmed that the cable, plug, fuse, and socket are all working correctly, the issue may be due to a motor fault or internal connectivity problem.

In this case, please contact our Technical Support Team. They will advise you on the next steps, which may include:

• Returning the product to the retailer
• Completing a warranty claim for a replacement or refund

✔️ Summary

• Plug into mains socket
• Press button and pull switch bar to start
• Release switch bar to stop

This article explains what to do if your lawnmower is producing smoke, a burning smell, or showing signs of internal damage such as melting or broken components.

⚠️ Safety Notice

If your lawnmower is smoking, emitting a burning smell, or showing signs of internal damage, stop using it immediately.

Do not attempt to continue operating the machine under any circumstances.

What You Should Do

• Switch off the lawnmower immediately.
• Disconnect it from the power supply.
• Do not attempt to open, repair, or reuse the product.

? Next Steps

Please contact Our Technical Support Team immediately for further assistance. They will advise you on the appropriate next steps, including warranty support where applicable.

⚠️ Warranty Information

Please note: we are unable to provide assistance if this failure occurs outside of the designated warranty period.

✔️ Summary

• Stop using the product immediately
• Disconnect from power supply
• Do not attempt repairs

This article explains how to correctly assemble the handles on your electric lawnmower.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before attempting assembly.

Important Information

Assembly methods may vary depending on the model. The most common issue occurs with the quick-release clamps located midway down the handle, where the upper and lower handles connect.

Please ensure all parts are assembled in the correct order before tightening.

Assembling the Quick-Release Handle Clamps

1. Insert the bolt from the inside of the handle frame. The bolt head should sit on the inside.
2. Place a washer on the outside of the handle so it sits flush against the frame.
3. Screw the quick-release clamp lever onto the bolt thread.
4. Tighten until secure, then press the lever down to lock it in place.
5. Repeat for the opposite side if required.

Lower Handle Assembly

In some models, the lower handles slot into position and are secured with screws.

• Ensure the handle sections are fully inserted into the mounting points.
• Some force may be required for correct alignment.
• Once in place, secure using the provided screws.

If You Are Still Having Issues

If the bolt does not appear long enough or the parts do not align correctly despite correct assembly, please contact Our Technical Support Team for assistance.

✔️ Summary

• Assemble bolts and washers in correct order
• Secure quick-release clamps properly
• Ensure lower handles are fully inserted

This article explains common causes and basic fixes if a wheel keeps coming loose or falling off your electric lawnmower.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before carrying out any checks or repairs.

Why This Happens

Wheels can come loose due to vibration during use, which may cause axle fixing components such as the washer and circlip to loosen or detach.

In some cases, these parts may not have been fully secured during assembly. You may also hear rattling inside the wheel assembly.

How to Fix the Issue (Standard Models – 34cm and Above)

1. Remove the wheel trim (hub cap).
2. Locate the flat washer and circlip (these may be loose inside the wheel).
3. Check that the metal bearing is correctly seated inside the wheel.
4. Refit the wheel onto the axle.
5. Reinstall the flat washer followed by the circlip. Ensure both are fitted tightly against the wheel bearing.

1. Reattach the wheel trim (hub cap).

Smaller Models (e.g. 32cm)

• Follow the same general process as above.
• Instead of a washer and circlip, these models use a locking ring to secure the wheel.
• Some models do not use separate bearings, as they are built into the wheel itself.

If Parts Are Missing

If any axle-fixing parts (washer, circlip, locking ring, or wheel bearings) are missing, please contact Our Technical Support Team. Replacement parts may be provided where applicable.

Alternative Fix: Star Washers

If the issue continues, Our Technical Support Team may recommend or supply star washers, which help improve wheel retention on the axle. These may be used in addition to, or instead of, the existing fixing components.

✔️ Summary

• Wheels may loosen due to vibration
• Check washer, circlip, or locking ring
• Ensure bearings are correctly seated

This article explains what to do if your lawnmower motor is running but the blade is not rotating.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before inspecting or attempting any repair.

Possible Cause

If the motor is running but the blade is not turning, this usually indicates that the drive belt has worn out or failed and needs replacing.

Replacement Parts

We only supply drive belts for a select number of models.

Please contact our Technical Support Team or check our website to confirm whether a replacement belt is available for your model.

Important Information

• Fitting a drive belt can be difficult and may require strength and careful handling.
• Incorrect fitting may prevent the mower from operating correctly.

? If You Are Within Warranty

If your product is still within its warranty period and you are unable to replace the drive belt, please contact Our Technical Support Team for further assistance. We will advise you on the appropriate next steps.

✔️ Summary

• Blade not turning usually indicates a failed drive belt
• Replacement belts are only available for selected models
• Belt fitting may be difficult

This article explains how to safely remove the blade from your electric lawnmower. 

⚠️ Safety Notice

Be extremely careful when handling the blade, especially if it has recently been sharpened. The blade is sharp and can cause injury if handled incorrectly.

Ensure the lawnmower is switched off and disconnected from the power supply before attempting removal.

Removing the Blade

If the blade is stuck in place, follow these steps:

1. Secure the blade using a suitable block (e.g. a wooden block) to prevent it from moving.
2. Use a socket wrench on the blade fixing bolt.
3. Turn the bolt anti-clockwise to loosen it.
4. Apply steady force at first, then gradually unscrew the bolt until it is fully removed.

Important Information

• Take care to avoid contact with the blade edges at all times.
• This procedure does not apply to hover mowers.

? If You Need Help

If you are unable to remove the blade safely, please contact Our Technical Support Team for assistance.

✔️ Summary

• Secure blade before removal
• Use socket wrench to loosen bolt anti-clockwise
• Apply steady force carefully
• Does not apply to hover mowers

This article explains the most common causes and basic checks if your electric lawnmower is losing power during use.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before carrying out any checks or cleaning.

Possible Causes & Checks

• Check that the grass is not too wet or too long for the mower to handle.
• Ensure the air vents are not blocked by dust, grass cuttings, or debris.
• Check the blade area for any build-up of dirt or blockages.

If the Issue Persists

If the power loss continues after completing the checks above, please contact Our Technical Support Team if your product is still within its warranty period.

✔️ Summary

• Avoid cutting wet or overly long grass
• Keep air vents clear of debris
• Check blade area for blockages

This article explains how to troubleshoot issues with the cutting height adjustment on your electric lawnmower.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before carrying out any checks or adjustments.

Possible Causes & Basic Checks

• Check that the height adjustment lever is free from grass, dirt, or debris.
• If the lever feels stiff, apply a suitable lubricant (e.g. WD-40) to help it move smoothly.

How to Adjust the Cutting Height

1. Pull the cutting height adjustment lever outwards.
2. Move the lever forwards or backwards to select the desired cutting height.
3. Return the lever to its locked position. Ensure it is securely in place.

Cutting height settings typically range from 25mm to 75mm (position 1 to position 7), depending on the model.

If the Issue Persists

If the height adjustment still does not work correctly, there may be an issue with the connection between the adjustment lever, rear axle, and connecting rod.

Please contact our Technical Support Team for further assistance.

✔️ Summary

• Clean debris from height adjustment lever
• Lubricate if stiff
• Adjust lever between 25mm–75mm settings
• Ensure lever locks into place

This article explains the most common causes of excessive vibration in your electric lawnmower and how to resolve them.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before inspecting or attempting any repairs.

Possible Cause

Excessive vibration is usually caused by an unbalanced or damaged blade.

This may happen if:

• The blade has hit an obstacle in the garden
• The blade is rusty or worn
• The lugs on the blade adapter have sheared off

If any of the above apply, the blade will need to be replaced.

If the Blade Is Damaged and Stuck

If the blade is damaged and difficult to remove, follow these steps:

1. Secure the blade using a suitable block (e.g. a wooden block) to prevent movement.
2. Use a socket wrench on the blade fixing bolt.
3. Turn the bolt anti-clockwise to loosen it.
4. Apply steady force at first, then gradually unscrew the bolt completely.
5. Remove the damaged blade.
6. Fit the new blade onto the blade adapter.
7. Refit and tighten the blade bolt securely.

If the Issue Persists

If vibration continues after replacing the blade, please contact Our Technical Support Team if your product is still within its warranty period.

✔️ Summary

• Excessive vibration is usually caused by blade damage or imbalance
• Check for impact damage, rust, or adapter issues
• Replace blade if necessary
• Use safe removal method if blade is stuck

This article explains the most common causes and basic checks if your lawnmower is cutting unevenly or producing a rough finish.

⚠️ Safety Notice

Ensure the lawnmower is switched off and disconnected from the power supply before carrying out any inspection or maintenance.

Possible Causes & Basic Checks

1. Blade Condition

Check that the blade is not damaged, blunt, or worn.

Blade damage may be caused by:

• Contact with obstacles in the garden
• Rust or corrosion
• Damage to the blade adapter (e.g. sheared lugs)

If any of the above apply, the blade will need to be replaced.

2. Blade Area & Deck

• Check for debris or grass build-up around the underside of the mower deck.
• Remove any blockages before reuse.
• Ensure the blade is sharp and in good condition.

If the Blade Is Damaged and Stuck

If the blade is damaged and difficult to remove, follow these steps:

1. Secure the blade using a suitable block (e.g. a wooden block) to prevent movement.
2. Use a socket wrench on the blade fixing bolt.
3. Turn the bolt anti-clockwise to loosen it.
4. Apply steady force, then gradually unscrew the bolt.
5. Remove the blade.
6. Fit the new blade onto the blade adapter.
7. Refit and tighten the blade bolt securely.

If the Issue Persists

If the mower is still cutting unevenly after replacing or checking the blade, please contact our Technical Support Team for further assistance.

✔️ Summary

• Check blade for damage or dullness
• Replace blade if worn or damaged
• Remove debris from mower deck
• Ensure blade is securely fitted

This article explains what to do if the power cable on your electric lawnmower has been accidentally cut or damaged.

⚠️ Safety Notice

If the power cable has been cut or damaged, do not use the lawnmower under any circumstances.

Disconnect the product from the power supply immediately.

Important Information

Please note that cutting through the power cable is considered user damage and will invalidate your warranty.

What You Should Do

• Do not attempt to use the lawnmower again.
• Do not attempt to repair the cable yourself.
• A qualified electrician may be able to repair the cable, but this will be at your own cost.

Replacement Options

• If your model uses a detachable extension cable, we may be able to supply or guide for a replacement.
• If not, the cable will need to be repaired by a qualified electrician.

✔️ Summary

• Stop using the product immediately
• Cable damage invalidates warranty
• Do not attempt DIY repair